Order Status FAQ
During new game releases and the holiday season it may take slightly longer for your controller to be shipped. Gamer Tag and Splatter Option add another 3-5 days for processing to your order.
International package delivery varies greatly. It can take 3- 5-10 days for delivery depending on your location.
We ship all controllers in small unmarked boxes about the same size of the controller to make sure it will fit in your mail box. If you opted for USPS delivery your mailman will deliver the package in your mailbox.
By selecting rush processing we guarantee that your controller will be built, tested and shipped within 1 business day (Monday-Thursday). If you have added GAMER TAG, SPLATTER OPTION or GRAPHIC OPTION please allow an additional 3-5 business days for processing your custom artwork.