Returns and Exchanges
Your ModdedZone controller has a 14 day return period, beginning the day that you received it! If for some reason you have a change of heart and choose to return your ModdedZone controller, our customer service must be notified within the 14 day return period. The controller must be returned in like-new condition. ModdedZone has the right to charge a restocking fee for any product that is received and is not in like-new condition, although this is unlikely. The amount refunded is less all shipping, custom options and same day assembly costs. To inquire about a return please complete this form. Return authorization from ModdedZone must be obtained prior to mailing in any merchandise for repair or return. Our goal is to do everything within our power to ensure you get what you need out of your controller and that all questions, concerns, and disputes are resolved in a timely and professional manner
- You have 14 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Us.
- Please ensure that the item you are returning is repackaged with all elements.